![]() PPO) may not require referrals, we strongly encourage all of our patients to reach out to their PCP’s office about any health concerns or care needs. ![]() While other health insurance products (e.g. HMO) are required by their health insurer to have an approved referral from their PCP before seeing a specialist. As a reminder, participants in managed care insurance plans (e.g. To ensure that referrals are handled properly, as of October 24, we will not be accepting same day or retroactive referral requests. Please note that properly assessing and processing non-emergency referral requests can take our staff up to 3 business days. This allows for better collaboration among your providers and more timely communication about treatment plans and test results so we can best meet your care needs. ![]() All our clinicians are connected through our electronic health record so that your medical information is up to date and available to your treating clinicians 24 hours a day, 7 days a week. If it is determined that specialty care is needed, our primary care providers (PCPs) typically refer patients first to our team of specialists within Atrius Health to ensure you can access the benefits of connected care.Your PCP (or, in some cases, his/her team) will assess your medical needs and consider your history to determine if the care you need is best provided through him/her, someone else on the primary care team, or through a visit with a trusted specialist.First, whenever you have a health concern, contact your primary care provider (PCP)’s office.Please follow these steps to request a specialty referral: Our primary care clinicians work with a limited group of trusted specialists from outside offices with whom they have strong working relationships and shared systems when we cannot provide the care within Atrius Health. Atrius Health has specialists in over 50 specialties who work with leading hospitals including Beth Israel Deaconess Medical Center, Boston Children’s Hospital, Lahey Hospital and Medical Center, Mass Eye & Ear, New England Baptist Hospital, and many outstanding community hospitals. To learn more about Atrius Health and the Atrius Health Academic Institute which supports innovative training programs, please visit their website here.At Atrius Health, we are delighted to offer you a system of connected care across primary and specialty care to help keep you healthier. Population health: Atrius serves a diverse patient population both across and within clinic sites and has well-established systems to facilitate population management. In 2015, Atrius created an innovation center to incubate new approaches to primary care delivery. That legacy has continued on as part of the Atrius culture. Primary care innovation: HVMA was the first ambulatory group in the country to receive the US government’s highest designation for electronic health record adoption. Primary care delivery: With an organizational focus on efficiency, Atrius sites offer comprehensive care, with co-located services including imaging, specialty consultation, and pharmacy, allowing residents to focus on delivering care rather than overcoming administrative hurdles. In 2017, it ranked first in overall quality among all ACOs participating in the Pioneer ACO program. Primary care quality: It was one of the first practices in the country to participate in Medicare’s Pioneer Accountable Care Organization (ACO) program. Our residency has roots in the HVMA practice (many former alumni will refer to it as the “HVMA residency”), but we are now fortunate to be part of the larger Atrius Health family. The largest medical practice within Atrius Health is Harvard Vanguard Medical Associates (HVMA), which originated as part of the Harvard Community Health Plan, an integrated delivery system established by the dean of Harvard Medical School in the 1960s. It is the largest primary care provider in the state of Massachusetts. Atrius Health is a nonprofit multidisciplinary group medical practice that provides both primary and specialty care across 34 locations to 740,000 people.
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